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CheckThenList Terms of Service

2026-08-15

1. Agreement, Eligibility, and Business Use

These Terms of Service (“Terms”) govern your use of CheckThenList, including its website, account features, listing and marketplace-notice analysis, single and batch checks, results, evidence, suggested revisions, exports, paid plans, and support (the “Service”).

CheckThenList is an independently operated software service. By creating an account, purchasing a plan, or using the Service, you agree to these Terms and the Privacy Policy.

The Service is intended for merchants, sellers, operators, and other persons using it for business, trade, or professional purposes. It is not primarily intended for personal, family, or household use. By purchasing a paid plan, you represent that you acquire and use the Service wholly or mainly for business, trade, or professional purposes. This statement does not limit any right that cannot lawfully be waived.

You must be at least 18 years old to create an account or purchase a paid plan.

If you use the Service on behalf of a business or organization, you confirm that you are authorized to accept these Terms on its behalf.

2. What the Service Does

CheckThenList helps online sellers review listing and marketplace-related content against supported policy signals and source-backed evidence.

Current supported marketplaces include TikTok Shop, Amazon, Etsy, and Walmart. Depending on the feature and plan, the Service may provide single or batch checks using CSV or XLSX, risk findings, evidence references, explanations, suggested revisions, marketplace-notice analysis, appeal drafts, and CSV exports.

The Service is an assistive software tool. It is not a law firm, marketplace representative, regulator, insurer, customs broker, product certifier, or substitute for professional advice.

Marketplace policies, enforcement practices, account requirements, product restrictions, and regional rules can change. A “low risk” or similar result means only that the Service did not identify a supported risk signal in the information analyzed. It does not mean that every applicable rule was checked.

We do not guarantee that a listing will be approved, remain active, avoid enforcement, or comply with every marketplace or legal requirement.

3. Accounts

Account access currently uses Google sign-in. You are responsible for protecting your Google account, devices, browser sessions, and access to the Service.

You must not knowingly allow unauthorized access to your account. If you suspect unauthorized use, contact security@checkthenlist.com.

4. User Content

“User Content” means listing data, notices, files, text, structured fields, and other material you submit to the Service.

You retain ownership of your User Content. You grant CheckThenList a limited, non-exclusive license to receive, host, parse, normalize, transform, analyze, store, copy, and display User Content only as reasonably necessary to provide, secure, maintain, troubleshoot, and support the Service, produce requested results, and comply with law.

CheckThenList does not claim ownership of User Content, does not use User Content for advertising, and does not use User Content to train its own general-purpose AI models.

You are responsible for ensuring that you have the rights and authority needed to submit User Content and that your use of the Service complies with applicable law and third-party rights.

Do not submit passwords, API keys, full payment-card details, government identifiers, health information, or other sensitive information that is unnecessary for the requested analysis.

5. AI-Assisted Results and Marketplace Independence

The Service may use automated rules, source-backed marketplace information, and third-party AI services to produce findings, explanations, suggested revisions, or draft responses.

Automated and AI-generated results may be inaccurate, incomplete, inconsistent, or outdated. You should review important results before relying on them.

CheckThenList is independent from TikTok Shop, Amazon, Etsy, and Walmart unless we expressly state otherwise in writing. References to marketplace policies, links, names, or excerpts do not imply endorsement, affiliation, certification, or approval.

CheckThenList results are not legal, tax, safety, customs, certification, or other regulated professional advice and must not be presented as an official statement from a marketplace.

6. Acceptable Use

You must not use the Service to:

  • violate applicable law, marketplace rules, or third-party rights;
  • submit material you do not have the right to process;
  • upload malicious code, credentials, full payment-card data, or unnecessary sensitive personal information;
  • attack, interfere with, reverse engineer, or bypass security controls, quotas, access restrictions, or rate limits, except where applicable law expressly permits otherwise;
  • access or attempt to access another user's data;
  • impersonate CheckThenList, a marketplace, another user, or a rights holder; or
  • resell, sublicense, or commercially expose the Service or Service credentials without written permission.

We may investigate suspected abuse and restrict, suspend, or terminate access when reasonably necessary to protect the Service, users, third parties, or our legal rights.

7. Plans, Payments, Renewals, Cancellations, and Refunds

7.1 Plans and Pricing

CheckThenList may offer free and paid plans. Current prices, billing periods, usage allowances, limits, taxes, and other plan terms are shown in the Service or at checkout and may change for future purchases.

7.2 Creem as Merchant of Record

Paid transactions are processed through Creem. For transactions completed through its checkout, Creem acts as the merchant of record and handles payment collection, transaction administration, invoicing, and applicable indirect taxes. CheckThenList does not store full payment-card numbers.

For transactions processed by Creem, Creem’s Buyer Terms and applicable payment procedures also apply. Where there is a conflict between these Terms and mandatory rules applicable to a Creem transaction, the applicable Creem terms or mandatory law control to the extent of that conflict.

7.3 Recurring Subscriptions

If checkout identifies a paid plan as a recurring subscription, it will renew at the billing interval displayed before purchase until canceled. The applicable price and billing interval are shown before purchase.

7.4 Cancellation

You may cancel a recurring subscription through the available subscription-management flow or by using the Creem Customer Portal. Cancellation stops future renewal.

The effective end of paid access depends on the cancellation option and timing shown in the applicable subscription-management flow. Where cancellation is scheduled for the end of the current paid billing period, paid access will continue until that period ends. Canceling a subscription does not automatically delete your account or User Content.

7.5 Refund Requests

For payments processed through Creem, all approved refunds are processed exclusively by Creem. Do not request or accept a separate off-platform refund for the same Creem transaction.

To request a refund, contact billing@checkthenlist.com from the email address associated with your CheckThenList account, provide the relevant Creem order or transaction identifier if available, and explain the reason for the request. We aim to respond within three (3) business days.

7.6 Unused Paid Plan Refunds

Subject to applicable law and the Creem Buyer Terms, an initial subscription charge or renewal charge is eligible for a full refund only if both of the following conditions are met:

  1. the refund request is submitted within seven (7) calendar days after the relevant charge; and
  2. no Paid Benefit has been used during the relevant billing period.

For purposes of these Terms, “Paid Benefit” includes:

  • a paid risk check that has been deducted from the account allowance;
  • a paid batch check that has produced usable results;
  • a paid rewrite, notice analysis, appeal draft, or similar paid generation that has produced usable output; or
  • a paid export that has been generated or downloaded.

A failed operation that produces no usable result and does not deduct paid usage does not constitute use of a Paid Benefit.

7.7 Non-Refundable Circumstances After Use

Once any Paid Benefit has been used during the relevant billing period, the applicable charge is not refundable for any of the following reasons, except where applicable law or Creem’s mandatory procedures require otherwise:

  • change of mind after purchase;
  • subjective dissatisfaction with an automated or AI-assisted result;
  • unused remaining allowances or failure to use the Service;
  • failure to cancel before a renewal charge; or
  • any approval, rejection, removal, suspension, enforcement action, or other decision made by a marketplace.

Except where required by law, we do not provide prorated refunds for partially used billing periods. Unused allowances are not redeemable for cash and expire or reset in accordance with the applicable plan rules.

7.8 Billing Errors, Unauthorized Transactions, and Material Service Failures

We will review claims involving duplicate charges, incorrect charges, suspected unauthorized transactions, or a material failure of a core paid feature that prevents meaningful use of the Service and cannot be remedied within a reasonable time.

Depending on the circumstances, the remedy may include a full or partial refund, restoration of usage allowances, re-performance of the affected feature, or another reasonable remedy.

We may deny a refund request where there is evidence of fraud, abuse, manipulation of usage records, or a material violation of these Terms, except to the extent that applicable law or Creem requires otherwise.

7.9 Effect of a Refund

A full refund may result in immediate termination of paid access, cancellation of unused paid allowances, and downgrade of the account to the Free plan. A partial refund may result in a corresponding adjustment of access or allowances.

7.10 Mandatory Rights and Creem Procedures

Nothing in this Section limits any right that cannot lawfully be waived, including any mandatory consumer right that applies to a particular transaction.

Creem may process or require a refund where required by applicable law, card-network rules, payment-provider requirements, fraud or dispute procedures, technical errors, duplicate payments, or other circumstances governed by Creem’s terms and procedures.

8. Intellectual Property

The Service, including its software, interface, documentation, workflows, brand, and original content, is protected by applicable intellectual-property laws.

Subject to these Terms and applicable fees, we grant you a limited, non-exclusive, non-transferable right to use the Service for your own business or professional purposes while your account is authorized to access it.

You may use your own User Content and the results generated for you, subject to applicable law and third-party rights. Marketplace policies, trademarks, and other third-party materials remain the property of their respective owners.

9. Availability and Changes

We aim to provide a reliable Service but do not guarantee uninterrupted, error-free, or permanent availability. Maintenance, security incidents, internet failures, third-party outages, marketplace changes, or events outside our reasonable control may affect the Service or its results.

We may add, modify, replace, limit, or discontinue features. Where required by applicable law, we will provide reasonable notice of material changes affecting existing paid users.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DO NOT WARRANT THAT THE SERVICE WILL IDENTIFY EVERY MARKETPLACE POLICY ISSUE OR LEGAL REQUIREMENT, OR THAT FOLLOWING A RESULT WILL PREVENT LISTING REMOVAL, ACCOUNT ACTION, FINANCIAL LOSS, OR OTHER ENFORCEMENT.

TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND UNINTERRUPTED AVAILABILITY.

Nothing in these Terms excludes rights or warranties that cannot lawfully be excluded.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHECKTHENLIST AND ITS OPERATOR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, GOODWILL, OR ANTICIPATED SAVINGS ARISING OUT OF OR RELATED TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF CHECKTHENLIST AND ITS OPERATOR ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms limits liability that cannot lawfully be limited.

12. Suspension, Termination, and Data

You may stop using the Service at any time and may cancel a paid subscription as described above.

We may restrict, suspend, or terminate access for material breach of these Terms, fraud, abuse, non-payment, security risk, legal requirement, or discontinuation of the Service.

Where access is suspended or terminated because of fraud, abuse, non-payment, or a material violation of these Terms, fees already paid are not refundable except where required by applicable law or Creem’s mandatory procedures.

Requests to delete User Content or close an account are handled under the Privacy Policy. Limited billing, security, fraud-prevention, audit, dispute, or legal records may be retained where reasonably necessary or required by law.

13. Governing Law, Disputes, and General Terms

These Terms and the contractual relationship between you and CheckThenList are governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict-of-law principles, except to the extent mandatory applicable law provides otherwise.

If you have a dispute concerning the Service, please first contact legal@checkthenlist.com and provide a reasonable description of the matter so that the parties may attempt to resolve the dispute informally.

If a dispute cannot be resolved informally, to the extent permitted by applicable law, the dispute shall be subject to the jurisdiction of the competent People's Court having jurisdiction over the Operator's domicile in the People's Republic of China.

Nothing in this section limits any mandatory right of a consumer or other party to bring proceedings in another jurisdiction where such right cannot lawfully be waived.

These Terms, together with the Privacy Policy and any plan or checkout terms expressly presented as part of a purchase, form the agreement concerning the Service.

If any provision is unenforceable, the remaining provisions remain in effect to the extent permitted by law. Failure to enforce a provision is not a waiver of the right to enforce it later.

We may transfer these Terms in connection with a legitimate reorganization, financing, sale, acquisition, or transfer of the Service. You may not transfer your rights under these Terms except where permitted by law or with our written consent.

14. Changes to These Terms

We may update these Terms as the Service, business model, or legal requirements change. The current version will show its effective or last-updated date.

Where required by applicable law, we will provide reasonable notice of material changes affecting existing users. Continued use after an updated version becomes effective constitutes acceptance to the extent permitted by law.

15. Contact

For questions or notices, use the contact address that best matches the matter:

  • General product or account support: support@checkthenlist.com
  • Billing, subscription, cancellation, or refund questions: billing@checkthenlist.com
  • Privacy or data-related requests: privacy@checkthenlist.com
  • Legal notices or legal disputes: legal@checkthenlist.com
  • Security vulnerabilities or account-security reports: security@checkthenlist.com